Switch To Hotlink - General


How much will it cost to switch to Hotlink?

There is no cost for switching to Hotlink.


How long will it take to complete the switch to Hotlink?

Your switch to Hotlink will be completed within seven (7) business days. Don't worry, your mobile service will not be interrupted during this process.


Who do I contact for enquiries and help?

Please contact our Hotlink Customer Service agents at 1300-820-120 if you have any questions.

Can I get someone else to submit my request to switch to Hotlink?

No. Only the registered owner of the mobile number can perform the switch to Hotlink.


What is the difference between switching online and walking in to a Hotlink outlet?

By switching online, you enjoy the convenience of switching to Hotlink from the comfort of your home.