How much is the Hotlink Tourist SIM and what will it come with?

The Hotlink SIM starter pack comes preloaded with RM5 credit and 8GB high-speed Internet, both valid for 15 days. It will also include FREE 60 minute(s) domestic calls & FREE 60 minute(s) IDD calls to China & India.

What are the voice call & SMS rates?

Enjoy a flat rate of 15sen/30-sec & 15sen/SMS to all local networks. Video call rate is the same as voice call rate.

How do I use the Internet? Will I be charged pay-per-use rates of 10sen/10kb?

With the Hotlink Tourist SIM , you will not be charged pay-per-use rates. To use the Internet, purchase an Internet Pass by dialing *100#.

How do I manage my account on this plan? E.g. Buy Internet passes, check my balance etc.

To check on your account balances or to purchase additional Internet you may dial *100#.

What is the life cycle of the Hotlink Tourist SIM?

Hotlink Tourist SIM gives you a 15-day active period upon activation.

What will happen to my unused credit after the active period?

Your unused credit after the active period will be forfeited & your line will be terminated.

What will happen to my ongoing Internet subscription after the active period?

All purchased Internet subscriptions will be terminated, unused quota will be forfeited & your line will be terminated after the 15-day period.

What happens if I exhaust my Internet quota?

Once you have exhausted your Internet quota, your browsing speed will be throttled to 64kbps & subjected to our Fair Usage Policy (FUP).

How do I enjoy the Hotlink Tourist SIM benefits?

Please retain the SIM packaging & card and take it to the respective malls' concierges to receive the mall's tourist card, which will entitle you to special discounts & offers at participating merchants. You can find out more details by following the QR code provided on the SIM pack sleeve. Alternatively you can visit https://www.hotlink.com.my/en/plan/tourism-sim/

Soalan Lazim

eSIM Hotlink Prepaid

Jika telefon anda menyokong eSIM, berikut adalah cara untuk mengaktifkan talian Hotlink Prepaid baharu dengan eSIM:-

Melalui aplikasi Hotlink: Klik "Dapatkan eSIM Prepaid BAHARU" dan ikut arahan yang dipaparkan. Setelah pendaftaran berjaya, anda boleh muat turun profil eSIM secara terus melalui aplikasi atau melalui pautan yang dihantar ke e-mel anda.

Di Pusat Maxis: Anda boleh dapatkan kit pengaktifan eSIM di mana-mana Pusat Maxis. Kit tersebut mengandungi kad berserta kod QR yang perlu diimbas untuk set semula eSIM anda.
Ya, anda boleh tukar SIM biasa kepada eSIM jika peranti anda serasi. Untuk membuat pertukaran ini, sila kunjungi mana-mana Pusat Maxis untuk bantuan lanjut.
Jangan risau! Ini adalah cara untuk pulihkan eSIM anda:

Jika anda masih mempunyai kit asal eSIM:
➔ Imbas semula kod QR pada kad tersebut untuk pasang semula profil eSIM anda dengan serta-merta.

Jika anda kehilangan kit:
➔ Kunjungi mana-mana Pusat Maxis untuk dapatkan bantuan. Caj penggantian SIM standard mungkin akan dikenakan untuk eSIM baharu.
Semak alamat e-mel yang anda berikan semasa pendaftaran. Kami telah menghantar panduan pemasangan manual ke e-mel tersebut. Sila ikut arahan dalam e-mel untuk selesaikan proses pemasangan. Jika masalah berterusan, anda perlu ke Pusat Maxis untuk bantuan lanjut.