How much is the Hotlink Tourist SIM and what will it come with?

The Hotlink SIM starter pack comes preloaded with RM5 credit and 8GB high-speed Internet, both valid for 15 days. It will also include FREE 60 minute(s) domestic calls & FREE 60 minute(s) IDD calls to China & India.

What are the voice call & SMS rates?

Enjoy a flat rate of 15sen/30-sec & 15sen/SMS to all local networks. Video call rate is the same as voice call rate.

How do I use the Internet? Will I be charged pay-per-use rates of 10sen/10kb?

With the Hotlink Tourist SIM , you will not be charged pay-per-use rates. To use the Internet, purchase an Internet Pass by dialing *100#.

How do I manage my account on this plan? E.g. Buy Internet passes, check my balance etc.

To check on your account balances or to purchase additional Internet you may dial *100#.

What is the life cycle of the Hotlink Tourist SIM?

Hotlink Tourist SIM gives you a 15-day active period upon activation.

What will happen to my unused credit after the active period?

Your unused credit after the active period will be forfeited & your line will be terminated.

What will happen to my ongoing Internet subscription after the active period?

All purchased Internet subscriptions will be terminated, unused quota will be forfeited & your line will be terminated after the 15-day period.

What happens if I exhaust my Internet quota?

Once you have exhausted your Internet quota, your browsing speed will be throttled to 64kbps & subjected to our Fair Usage Policy (FUP).

How do I enjoy the Hotlink Tourist SIM benefits?

Please retain the SIM packaging & card and take it to the respective malls' concierges to receive the mall's tourist card, which will entitle you to special discounts & offers at participating merchants. You can find out more details by following the QR code provided on the SIM pack sleeve. Alternatively you can visit https://www.hotlink.com.my/en/plan/tourism-sim/

Soalan Lazim

eSIM General (Umum)

eSIM ialah SIM digital yang terbina terus dalam peranti anda. Ia berfungsi sama seperti kad SIM fizikal, membolehkan anda membuat panggilan, menghantar SMS dan menggunakan data tanpa perlu memasukkan kad fizikal.
Hotlink eSIM disokong oleh pelbagai peranti seperti:

Apple: iPhone XR, XS, SE (2020 & 2022) dan model lebih baharu (iPhone 11 hingga 16), serta iPad selular dari tahun 2019 ke atas

Samsung: Siri Galaxy S20 hingga S24, Note20, Z Flip & Z Fold, Tab S9, dan Galaxy Watch LTE

Jenama lain: Model terpilih Google Pixel, Honor, Huawei, OPPO, Vivo dan Xiaomi

Pastikan peranti anda menggunakan versi perisian terkini.
Hotlink Prepaid: Dapatkan melalui aplikasi Hotlink atau di Pusat Maxis

Hotlink Postpaid: Daftar di Pusat Maxis, Maxis Exclusive Partner (MEP) atau Hotlink Online Store
Postpaid: Tukar terus melalui aplikasi Hotlink (talian mesti aktif)

Prepaid: Kunjungi Pusat Maxis untuk bantuan (caj penggantian SIM RM10 mungkin dikenakan)
eSIM hanya boleh digunakan pada satu peranti pada satu masa

Pindahkan melalui aplikasi Hotlink

Hadir ke Pusat Maxis untuk eSIM baharu
Caj sekali RM10 dikenakan untuk:

Penukaran SIM fizikal ke eSIM

Pemindahan eSIM ke peranti baharu

Talian baharu:

Prepaid: Caj standard pek SIM

Postpaid: Caj pengaktifan SIM
Hubungi khidmat pelanggan segera untuk menyekat talian dan elakkan penyalahgunaan. Kemudian, kunjungi Pusat Maxis untuk mendapatkan penggantian SIM.
Ya, sila kunjungi Pusat Maxis untuk penggantian SIM. Caj penukaran SIM RM10 mungkin dikenakan.