How much is the Hotlink Tourist SIM and what will it come with?

The Hotlink SIM starter pack comes preloaded with RM5 credit and 8GB high-speed Internet, both valid for 15 days. It will also include FREE 60 minute(s) domestic calls & FREE 60 minute(s) IDD calls to China & India.

What are the voice call & SMS rates?

Enjoy a flat rate of 15sen/30-sec & 15sen/SMS to all local networks. Video call rate is the same as voice call rate.

How do I use the Internet? Will I be charged pay-per-use rates of 10sen/10kb?

With the Hotlink Tourist SIM , you will not be charged pay-per-use rates. To use the Internet, purchase an Internet Pass by dialing *100#.

How do I manage my account on this plan? E.g. Buy Internet passes, check my balance etc.

To check on your account balances or to purchase additional Internet you may dial *100#.

What is the life cycle of the Hotlink Tourist SIM?

Hotlink Tourist SIM gives you a 15-day active period upon activation.

What will happen to my unused credit after the active period?

Your unused credit after the active period will be forfeited & your line will be terminated.

What will happen to my ongoing Internet subscription after the active period?

All purchased Internet subscriptions will be terminated, unused quota will be forfeited & your line will be terminated after the 15-day period.

What happens if I exhaust my Internet quota?

Once you have exhausted your Internet quota, your browsing speed will be throttled to 64kbps & subjected to our Fair Usage Policy (FUP).

How do I enjoy the Hotlink Tourist SIM benefits?

Please retain the SIM packaging & card and take it to the respective malls' concierges to receive the mall's tourist card, which will entitle you to special discounts & offers at participating merchants. You can find out more details by following the QR code provided on the SIM pack sleeve. Alternatively you can visit https://www.hotlink.com.my/en/plan/tourism-sim/

Soalan Lazim

Hotlink Prepaid eSIM

Jika peranti anda menyokong eSIM:

Melalui aplikasi Hotlink: Pilih “Get NEW Prepaid eSIM” dan ikuti arahan

Di Pusat Maxis: Dapatkan kit eSIM dan imbas kod QR untuk pemasangan
Anda boleh ke Pusat Maxis untuk membuat penukaran.

Atau ikuti langkah berikut dalam aplikasi Hotlink:

Pergi ke ‘myHotlink’ dan pilih ‘eSIM Manager’.

Ikuti panduan pada skrin, sahkan alamat e-mel anda, kemudian tekan ‘Convert to eSIM’.

Caj penggantian SIM sebanyak RM5 akan ditolak daripada baki kredit anda.
Jika masih ada kit: Imbas semula kod QR

Jika hilang: Kunjungi Pusat Maxis (caj mungkin dikenakan)
Semak e-mel anda dan ikuti panduan pemasangan manual. Jika masih gagal, kunjungi Pusat Maxis untuk bantuan lanjut.
Anda boleh memindahkan eSIM ke telefon baharu dengan mudah menggunakan aplikasi Hotlink. Sebelum memulakan proses pada peranti baharu anda, sila pastikan perkara berikut:

Telefon lama anda mempunyai rangkaian mudah alih untuk menerima SMS pengesahan.

Telefon baharu anda disambungkan kepada rangkaian Wi-Fi yang stabil dan mempunyai aplikasi Hotlink versi terkini.

Aplikasi akan membimbing anda melalui proses pemindahan. Caj penggantian SIM sebanyak RM5 akan ditolak daripada baki kredit anda.

Perlu menghubungi kami?

Hubungi Perkhidmatan Pelanggan Hotlink

Ketahui Lebih Lanjut

Soalan Lazim

Hotlink Prepaid eSIM

Bagaimana caranya untuk mendapatkan talian Prepaid baharu dengan eSIM?

Saya pelanggan Prepaid sedia ada. Bagaimana cara untuk menukar SIM fizikal kepada eSIM?

Saya terpadam profil eSIM. Bagaimana nak dapatkan semula?

Muat turun eSIM gagal melalui aplikasi. Apa perlu buat?

Bagaimana saya boleh memindahkan eSIM ke telefon baharu?

Perlu menghubungi kami?