Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

FAQ - Hotlink Plan Upgrade

  • We strive to consistently bring better value to our customers; hence selected customers will be upgraded from Hotlink legacy plan to Hotlink Prepaid Plan between 12-14 August.

  • Yes, an SMS will be sent to you on 22 July and 29 July to inform on the FREE upgrade to Hotlink Prepaid Plan. However, you may opt-out by replying NO to 22622 before 9 August.

  • Hotlink Prepaid plan allows you to enjoy unlimited and high-speed 5G internet. You may purchase uncapped speed internet pass from as low as RM25 with 20GB (4G/5G) + 20GB (5G) and Unlimited calls for 30 days.

    For more info, go to

  • You may continue to use and deplete the quota until it expires.

  • You may change to Hotlink Prepaid Plan at any time via Hotlink App :

    1. Go to Homepage and click on the top menu ‘Change Plan’ or
    2. Go to Homepage and click “myHotlink” at the bottom menu and click on your rate plan, then click “Upgrade

    NOTE: There will be a one-time charge of RM5 for plan upgrade

Need more information on our Hotlink plans?

Need to get in touch with us?

Contact Hotlink Customer Service