Using 5G while travelling provides a significantly enhanced experience. When connected to a supported partner operator overseas, your roaming data speeds will be much faster than standard 4G, allowing:

• Quicker browsing and loading times.
• Higher-quality video streaming.
• Smoother navigation and map usage.
• Faster uploads and downloads.
• Reduced latency for video calls or work apps.

This leads to a more seamless and reliable international data roaming experience overall.

You can check all 5G-supported countries and operators through Hotlink’s international data roaming page. Select your destination and review the “Network Operator” section to see whether 5G is available.

• Open the Hotlink international roaming page.
• Use the country dropdown.
• Pick your destination.
• The page instantly shows all call, SMS, and international data roaming rates.
  

No, you do not need to pay any additional fee beyond your existing roaming plan or roaming data pass. If the country supports 5G roaming and your plan/device is compatible, you will automatically enjoy 5G connectivity at no extra cost.

5G may not work for several reasons, including:

• The country or operator does not support 5G roaming.
• You are not connected to a preferred 5G partner network.
• Your plan does not include 5G access.
• 5G is disabled in your device settings.
• Your device is not 5G-capable.
• You are in a low-coverage area.
• You are using an outdated or non-4G SIM card.

Manually switching operators may resolve the issue in some destinations.

5G roaming will not have any additional charges.

Yes, your roaming service will continue to work as usual. If 5G is unavailable, your phone will automatically connect to 4G/LTE where coverage is available.

This is due to recent network changes in Singapore affecting 5G roaming support. It is not related to your device.

No changes are required. Your current SIM, device, and roaming plan will continue to work as usual.