Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

5G Roaming

  • Yes, you will be able to enjoy 5G while roaming in selected countries if you meet all the following requirements:

    1. An active 5G access pass or:-
      • Hotlink Postpaid - Subscribed to Hotlink Postpaid plans with 5G
      • Hotlink Prepaid – Subscribed to 5G internet pass
    2. Subscribed to data roaming pass in a 5G enabled roaming country, check here
    3. 4G LTE SIM. To check, just dial *100*6*1*5# from your phone; and
    4. Enabled 5G settings on your device.
  • With 5G roaming you will enjoy increased internet speeds on your data roaming pass when you roam on our 5G preferred partner. You will need a 5G phone to experience 5G.

  • Please visit Hotlink website’s international roaming page and select the country list. You may find in "Network Operator" for country that has 5G roaming and operator(s) that able to support 5G roaming

  • 5G roaming will not have any additional charges.

Got questions about our services?

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Contact Hotlink Customer Service