Frequently Asked Questions
DataRoam Pass
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A Data Roam Pass provides roaming data access when travelling abroad. Users can choose between single-country and multi-country passes depending on their destination and duration.
Single-Country Passes:
Duration
Countries / Regions Price 1 Day ASEAN
Other CountriesRM10
RM383 Days Singapore (SG)
Thailand (TH)
Indonesia (ID)RM12
RM12
RM127 Days Singapore (SG)
Thailand (TH)
Indonesia (ID)RM20
RM20
RM20Multi-Country Passes:
Duration
Countries / Regions Price 3 Days
ASEAN (9 countries)
APAC (16 countries)
RM20
RM30
7 Days SG / TH / ID
ASEAN
APAC
Europe
RM20
RM30
RM50
RM50
14 Days Europe (33 Countries)
RM70
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You can subscribe to a Data Roam Pass either automatically by turning ON data roaming, or manually via Easy Menu:
- Dial *100#
- Select Intl Roaming
- Select Any Country
- Buy Pass
This ensures your roaming plan is active before using data abroad.
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Yes. You will receive an SMS as soon as your Data Roam Pass is activated, whether it was auto-subscribed or manually activated. You can also check your subscription status anytime by dialling *100# and then selecting Roaming Status, or by opening the Hotlink app, where you can view your pass validity and remaining data usage.
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The pass provides mobile internet access abroad using roaming data from partner operators. Once your quota is fully used, you may continue browsing at reduced speeds without additional charges, ensuring uninterrupted basic connectivity.
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Yes. To restore full-speed roaming data, simply purchase an additional Data Roam Pass using the following steps:
- Dial *100#
- Select International Roaming
- Select Country
- Buy Data Pass
This immediately restores your high-speed quota under your chosen roaming plan. -
Yes. To restore full-speed roaming data, simply purchase an additional Data Roam Pass using the following steps:
- Dial *100#
- Select International Roaming
- Select Country
- Buy Data Pass
This immediately restores your high-speed quota under your chosen roaming plan. -
There is no limit to the number of passes you can buy; the pass(es) are stackable.
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No, 1 Day Data Roam Pass is country specific. If you are travelling to multiple countries a day, you will need to activate Data Roam Pass and browse on the respective preferred operators in each country.
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We have a few options of Data Roam pass you to choose from. You will need to choose and activate the Data Roam pass which suits your usage manually.
To subscribe, dial *100# > International Roaming > Country > Buy data pass. View the list of countries here.
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The same long validity data pass is applicable for usages within the same group of countries. View the list of countries here.
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No, Data Roam Pass is exclusively for international roaming ONLY.
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You can check both the pass validity and data usage in Hotlink app.
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