What is Message Plus?

No, it can only be sent to Maxis/Hotlink subscriber and will only work when the SMS received is from a Maxis/Hotlink number.

How do I subscribe or manage the service?

Yes, the message can only support 160 characters. If the message text is not define, there will be a default message for the Auto Reply. Default message: i.e. " Sorry, I am busy at the moment. Do contact me later. Thanks"

Is there any charge to use the service?

Via *100# : Dial *100# > My Account & Others > Xtra Services> Message Plus > Auto Reply > Check Status Via SMS : Send ARMENU to 21000

My Message Plus service has been temporarily suspended due to failed renewal. Will I still able to change Message Plus settings in *100# and SMS (shortcode 21000)?

Yes, you will still able to change the settings during suspended period but it will only take effect after service is resumed.

What can Blacklist do?

No, it can only be sent to Maxis/Hotlink subscriber and will only work when the SMS received is from a Maxis/Hotlink number.

Is there a maximum number to be blocked?

Yes, the message can only support 160 characters. If the message text is not define, there will be a default message for the Auto Reply. Default message: i.e. " Sorry, I am busy at the moment. Do contact me later. Thanks"

Frequently Asked Questions

Message Plus

Message Plus includes these 3 features below:

Services	Feature
Auto Reply	It allows you to automatically sends a pre-set reply to SMS from Maxis/Hotlink numbers. Example: Set “I’m busy, will reply later!” for instant responses. Limits: Does not reply to SMS from other local networks and international numbers.
Blacklist	You can block SMS from up to 10 Maxis/Hotlink numbers. Limits: Cannot block numbers from other networks, international numbers, or businesses (e.g., banks, ads).
Copy	You can forward copies of SMS to another number or email. Copy All: allows you to automatically forward every SMS. Conditional Copy: Forward only from specific senders or to specific contacts.

You can subscribe to or manage via:

Channel	UMB	OSMS
Message Plus	Dial *100# > My Account & Others > Xtra Services> Message Plus> Subscribe	Send REG to 21000
Auto Reply	Dial *100# > My Account & Others > Xtra Services> Message Plus > Auto Reply > Check Status	Send ARMENU to 21000

Yes, there is a weekly subscription of RM0.50 per week. Also, the SMS charges will be as below:

Service Maxis OLO Other Local Operator
International Email
Email AutoReply 0.05 na na na
Blacklist na na na na
Copy 0.05 0.15 0.20 0.05
Auto Reply: Usage will be charged for each auto reply sent

Blacklist: No charges will incurred in this service

Copy: Will be charged for each SMS copied to destination numbers

i.e. One SMS copied to 8 Maxis numbers, 8 x .05 = 0.40 sen

Service	Maxis	OLO Other Local Operator	International	Email
Email AutoReply	0.05	na	na	na
Blacklist	na	na	na	na
Copy	0.05	0.15	0.20	0.05

Service	Action	Keyword
Message Plus	Message Plus Menu	MENU
Message Plus	Subscribe to Message Plus Unsubscribe to Message Plus	REG STOP
Auto Reply	Auto Reply Menu	ARMENU
Auto Reply	Auto Reply Message Auto Reply Message Activate Auto Reply Deactivate Auto Reply Auto Reply Status
Blacklist	Blacklist Menu	BLMENU
Blacklist	Add Blacklist numbers Delete Blacklist numbers Activate Blacklist Deactivate Blacklist Blacklist Status
Copy	Copy Menu	CRMENU
Copy	Copy All Conditional Copy Delete Copy All Delete Conditional Copy Activate Copy Deactivate Copy Copy Status

Yes, you will still able to change the settings during suspended period but it will only take effect after service is resumed.

Auto Reply

No, it can only be sent to Maxis/Hotlink subscriber and will only work when the SMS received is from a Maxis/Hotlink number.
Yes, the message can only support 160 characters. If the message text is not define, there will be a default message for the Auto Reply. Default message: i.e. " Sorry, I am busy at the moment. Do contact me later. Thanks"
Via *100#: Dial *100# > My Account & Others > Xtra Services> Message Plus > Auto Reply > Check Status

Via SMS: Send ARMENU to 21000

Blacklist

Enable user to block other Maxis subscriber from sending SMS to him/her

Can only block Maxis number

Unable block any AlphaNumeric shortcode (i.e. ASTRO, HOTLINK, MAXIS) & International numbers
Maximum of 10 phone numbers can be blacklisted. Should user reached the 10th number, user need to modify/ delete the current numbers to add any new ones.

Copy

Enable user to automatically copy/forward SMS received from any Maxis mobile numbers to a list of predefine destination numbers (telephone numbers) and email.

Destinations can be to Maxis/Hotlink only.
Copy ALL function will copy ALL SMS received from Maxis numbers to the destination numbers and email

Conditional Copy function will define the SMS originator phone number and send a copy of the SMS to the telephone number and e-mails that have been determined only.