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Frequently Asked Questions

Message Plus - Message Plus

  • Message Plus includes these 3 features below:

    Services Feature
    Auto Reply Auto Reply Allows the subscriber to automatically reply to incoming SMS from another Maxis subscriber with a predefined/personalized SMS message instantly. SMS from Other Local Operator will not receive the Auto Reply message
    Blacklist Enables subscriber to block other Maxis number from sending SMS to his/ her number. Service cannot block any Other Local Operator numbers, International numbers or External Content Provider (ECP)
    Copy Allows subscriber to automatically forward a copy of the SMS received from a Maxis number to another Maxis subscriber, other local operator or to email address
  • You can subscribe via:

    UMB: Dial *100# > My Account & Others > Xtra Services> Message Plus> Subscribe

    SMS: Send REG to 21000

  • Yes, there is a weekly subscription of RM0.50 per week. Also, the SMS charges will be as below:

    Service Maxis OLO Other Local Operator
    International Email
    Email AutoReply 0.05 na na na
    Blacklist na na na na
    Copy 0.05 0.15 0.20 0.05
    • Auto Reply: Usage will be charged for each auto reply sent
    • Blacklist: No charges will incurred in this service
    • Copy: Will be charged for each SMS copied to destination numbers
    • i.e. One SMS copied to 8 Maxis numbers, 8 x .05 = 0.40 sen
  • Service Action Keyword
    Message Plus Message Plus Menu MENU

    Subscribe to Message Plus

    Unsubscribe to Message Plus

    REG

    STOP

    Auto Reply Auto Reply Menu ARMENU
    Auto Reply Message
    Auto Reply Message
    Activate Auto Reply
    Deactivate Auto Reply
    Auto Reply Status
     
    Blacklist Blacklist Menu BLMENU
    Add Blacklist numbers
    Delete Blacklist numbers
    Activate Blacklist
    Deactivate Blacklist
    Blacklist Status
     
    Copy Copy Menu CRMENU
    Copy All
    Conditional Copy
    Delete Copy All
    Delete Conditional Copy
    Activate Copy
    Deactivate Copy
    Copy Status
     
  • Yes, you will still able to change the settings during suspended period but it will only take effect after service is resumed.

Got questions about our services?

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Find answers from our FAQ or contact Maxis Customer Service via these channels