Hotlink Ask-A-Top-Up 
& Share-A-Top-Up

Running low on credit? Just use Hotlink Ask-A-Top-Up or
Share-A-Top-Up to request or send talk time to
a friend or family!

More Ways to Stay Connected

With Hotlink Ask-A-Top-Up or Share-A-Top-Up you can request or send credit to a friend
or family at anytime in just a few easy steps. Now you can stay connected all the time without worries.
 

Ask-A-Top-Up

Ask-A-Top-Up

With Hotlink Ask-A-Top-Up, you can request credit from a friend or family member anytime via Hotlink RED app, UMB or SMS.

Share-A-Top-Up

Share-A-Top-Up

With Hotlink Share-A-Top-Up you can send credit from a friend or family member anytime via Hotlink RED app, UMB or SMS.

Extended Validity

Extended Validity

Whenever you receive a top-up via this service your validity will also be extended . Yay!

How does Share-A-Top-Up work?

Red App
Share-A-Top-Up via Hotlink RED App
  1. Click 'Top up' to add credit.

  2. Select 'Share-A-Top-Up'

  3. (SEND TO) Key in your recipient's phone number.  Choose the amount and hit 'SHARE'.

  4. You will receive a confirmation notification once your request is successful.
Successful
Share-A-Top-Up via UMB *100*4*2#
  1. Enter the mobile number that you would like to SHARE credit to, eg. 0129991002

  2. Enter the amount you want to SHARE (RM1-RM100), e.g. 20

  3. Please ensure that you are transferring the correct amount to the correct party. Then reply 1.

  4. Upon successful transfer, you will receive an SMS notification from Hotlink.
SMS
Share-A-Top-Up via SMS
  1. Key in SHARE. Enter the recipient's number and the amount you wish to share. Then send your message to 2212.

  2. Please ensure that you are transferring the correct amount to the correct party. Then reply YES.

  3. Upon successful transfer, you will receive an SMS notification from Hotlink.

  4. Upon successful transfer, your friend will also receive an SMS notification from Hotlink.

How does Ask-A-Top-Up work?

Red App
Ask-A-Top-Up via Hotlink RED app
  1. Click 'Top up' to add credit.

  2. Select 'Ask-A-Top-Up'.

  3. Key in your recipient's phone number. Drag the amount and hit 'SEND'.

  4. You will receive a confirmation notification once your request is successful.
UMB *100*4*3#
Ask-A-Top-Up via UMB *100*4*3# 
  1. Enter the mobile number that you would like to ASK credit to, eg. 0129991002

  2. Enter the amount you want to ASK (RM1-RM100), e.g. 20

  3. Please ensure that you are transferring the correct amount to the correct party. Then reply 1.

  4. Upon successful transfer, you and your friend will receive an SMS notification from Hotlink.

 

Frequently Asked Questions


Who is eligible to use the Share-A-Top-Up service?
All active Hotlink customers, with a tenure of more than 30 days are eligible to use the Share-A-Top-Up service as a donor. All active and deactive (non-active) Hotlink customers, (regardless of tenure) are eligible to be recipients of Share-A-Top-Up.

Who is eligible to use the Ask-A-Top-Up service?
All active and non-active/inactive Hotlink customers, (regardless of tenure) are eligible to be the recipients of Ask-A-Top-Up. Do ensure that your donor is an active Hotlink customer with a tenure of more than 30 days.

Will there be any service fee charged to use Ask-A-Top-Up/Share-A-Top-Up service?
Yes, the donor will be charged a service fee of RM0.50 with every transaction.