Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

Read More

Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Hotlink Top Up

Never get disconnected again with these easy ways to top up your Hotlink Prepaid account. Now you won’t ever have to be low on credit.

Top Up via Hotlink App

Enjoy up to RM10 cashback when you select a HotlinkMU top up offer on the Hotlink app.

Top Up Ticket

Top up with your preferred card on the Hotlink app to enjoy a seamless experience for your subsequent top ups.

Quick SOS Top Up via Hotlink App or UMB

Simply log in to your Hotlink app, head to ‘Top Up’ and select 'SOS Top Up' to proceed with ease.

Ask-A-Top-Up or Share-A-Top-Up

Share or request credit from family and friends anytime via Hotlink app or UMB. Enjoy the extension of account validity each time you receive top-up.

Top Up via Hotlink App

Enjoy up to RM10 cashback when you select a HotlinkMU top up offer on the Hotlink app.

Top Up Ticket

Top up with your preferred card on the Hotlink app to enjoy a seamless experience for your subsequent top ups.

Quick SOS Top Up via Hotlink App or UMB

Simply log in to your Hotlink app, head to ‘Top Up’ and select 'SOS Top Up' to proceed with ease.

Ask-A-Top-Up or Share-A-Top-Up

Share or request credit from family and friends anytime via Hotlink app or UMB. Enjoy the extension of account validity each time you receive top-up.

Top up whenever, wherever, however!

You’ll never have to worry about running out of credit ever again. Top up anytime, anywhere via the Hotlink app, online banking or your favourite e-wallets today.

MAE

Maybank2u

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 1

Step 1: Click ‘Prepaid Reload’.

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 2

Step 2: Select 'Maxis Hotlink'.

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 3

Step 3: Enter your phone number.

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 4

Step 4: Select top up amount.

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 5

Step 5: Click ‘Proceed’.

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 6

Step 6: Click ‘Approve / Accept’.

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 7

Step 7: Click ‘Confirm & Pay’.

How To Top Up Hotlink Malaysia Credit Via Maybank2u Online Banking Step 8

SUCCESS!

If your transaction is unsuccessful, try logging in again.

How To Top Up Hotlink Malaysia Credit Via Touch N Go e-Wallet Step 1

Step 1: Click ‘Prepaid’.

How To Top Up Hotlink Malaysia Credit Via Touch N Go e-Wallet Step 2

Step 2: Click 'Hotlink'.

How To Top Up Hotlink Malaysia Credit Via Touch N Go e-Wallet Step 3

Step 3: Enter your 6-digit PIN for verification.

How To Top Up Hotlink Malaysia Credit Via Touch N Go e-Wallet Step 4

Step 4: Enter 6-digit OTP.

How To Top Up Hotlink Malaysia Credit Via Touch N Go e-Wallet Step 5

DONE!

How To Top Up Hotlink Malaysia Credit Via CIMB Online Banking Step 1

Step 1: Click ‘Transfer Money’.

How To Top Up Hotlink Malaysia Credit Via CIMB Online Banking Step 2

Step 2: Click 'Top Up'.

How To Top Up Hotlink Malaysia Credit Via CIMB Online Banking Step 3

Step 3: Enter your phone number and click ‘Proceed’.

How To Top Up Hotlink Malaysia Credit Via CIMB Online Banking Step 4

Step 4: Select Product and choose ‘Maxis’ and click ‘Top Up’.

How To Top Up Hotlink Malaysia Credit Via CIMB Online Banking Step 5

Step 5: Click 'Approve'.

How To Top Up Hotlink Malaysia Credit Via CIMB Online Banking Step 6

SUCCESS!

How To Top Up Hotlink Malaysia Credit Via Grab e-Wallet Step 1

Step 1: Click ‘Prepaid’.

How To Top Up Hotlink Malaysia Credit Via Grab e-Wallet Step 2

Step 2: Choose ‘Maxis Malaysia’.

How To Top Up Hotlink Malaysia Credit Via Grab e-Wallet Step 3

Step 3: Confirm mobile number.

How To Top Up Hotlink Malaysia Credit Via Grab e-Wallet Step 4

Step 4: Select ‘Prepaid Top-Up’.

How To Top Up Hotlink Malaysia Credit Via Grab e-Wallet Step 5

Step 5: Review and pay.

How To Top Up Hotlink Malaysia Credit Via Boost e-Wallet Step 1

Step 1: Click the mobile icon.

How To Top Up Hotlink Malaysia Credit Via Boost e-Wallet Step 2

Step 2: Click your preferred amount to top up.

How To Top Up Hotlink Malaysia Credit Via Boost e-Wallet Step 3

Step 3: Enter your Boost PIN or touch sensor.

How To Top Up Hotlink Malaysia Credit Via Boost e-Wallet Step 4

DONE!

More credit services, just for you

Frequently Asked Question

What is this upgrading about?

Maxis is embarking on a system upgrading exercise to better serve its customers. The exercise will be on 20 October 2020 and may have an impact on selected transactions.

I received an SMS to inform me to top up earlier. What is this about?

The SMS is to notify you to top up and buy internet passes in advance as we are undertaking a system upgrading from 1.00 am until 8.30 am on 20 October. During this time, top up and purchases are not available.

What are the services that are impacted?

During the upgrading, you will not be able to top up and make purchases, from 1.00 am until 8.30 am on 20 October. However, you can still continue to make calls, send SMS and surf the internet on Hotlink.

What is Hotlink SOS Top Up Offers?

SOS Top Up offers is a service which will grant you credit when you are in need.

Who is eligible to use the SOS Top Up service?

In order to receive the SOS Top Up offer, you must meet the below requirement:

  1. Tenure 1 month and above
  2. Based on SOS Top Up eligibility criteria (Eg. Top up and repayment history etc.)

Are there any other charges incurred to use the service?

There is an additional service fee which will be charged upon your next top up. The credit granted as well as the service fee will be stated within your SMS invite.

What is Share-A-Top-Up service or Ask-A-Top-Up service?

With Hotlink Ask-A-Top-Up or Share-A-Top-Up, you can request or send credit to family or friends anytime in just a few easy steps.

Ask-A-Top-Up allows you to request credit from family and friends anytime via Hotlink app or UMB.

Share-A-Top-Up allows you to send credit from family and friends anytime via Hotlink app or UMB.

Who is eligible to use the Share-A-Top-Up service?

All active Hotlink customers (except Hotlink Super IDD, Tourist plan and Travellers pack), with a tenure of more than 30 days are eligible to use the Share-A-Top-Up service as a donor. All active and deactive (non-active) Hotlink customers (except Hotlink Super IDD, Tourist plan and Travellers pack), (regardless of tenure) are eligible to be recipients of Share-A-Top-Up.

Who is eligible to use the Ask-A-Top-Up service?

All active and non-active/inactive Hotlink customers (except Hotlink Super IDD, Tourist plan and Traveller's pack), (regardless of tenure) are eligible to be the recipients of Ask-A-Top-Up. Do ensure that your donor is an active Hotlink customer with a tenure of more than 30 days.