eSIM, or embedded SIM, is a new advance technology widely used in countries such as Japan, South Korea and USA.
This technology features an embedded chip, eliminating the need to carry around a physical card.
Switch to multiple mobile lines with Hotlink eSIM! Perfect for multiple lines or frequent travels. Click here for Hotlink prepaid roaming rate.
Instantly register and activate your Hotlink Prepaid eSIM via the Hotlink app. Click here to download the Hotlink App.
Sign up for a new Hotlink Prepaid eSIM and pick your favourite number. No extra charge for Hotlink prepaid roaming rate registration.
Switch to multiple mobile lines with Hotlink eSIM! Perfect for multiple lines or frequent travels.
Click here for Hotlink prepaid roaming rate.
Instantly register and activate your Hotlink Prepaid eSIM via the Hotlink app. Click here to download the Hotlink App.
Sign up for a new Hotlink Prepaid eSIM and pick your favourite number. No extra charge for Hotlink prepaid roaming rate registration.
Note: Hotlink app can only be used to register a new Hotlink Prepaid eSIM. Existing customers who want to switch their physical SIM to eSIM, please proceed to maxis center.
If your phone comes with eSIM, here are the option to activate a new Hotlink Prepaid line with eSIM:-
Yes, you can convert your normal SIM to an eSIM if you have a compatible device. To do this, you must visit a Maxis Centre for assistance.
No worries! Here’s how to restore your eSIM:
If you have your original eSIM activation kit:
➔ Re-scan the QR code on the card to reinstall your profile instantly.
If you’ve lost the kit:
➔ Visit any Maxis Centre for assistance. A replacement eSIM may incur standard SIM replacement charges.
For any new Hotlink Postpaid registration, eSIM is available at all Maxis Centres, Maxis Exclusive Partners and Hotlink Online Store. For existing Hotlink Postpaid users, you may convert to eSIM via Hotlink app.
Maxis Centre and Maxis Exclusive Partners
The eSIM needs to be activated via an eSIM enabled device supported by Maxis. You may refer to the list of supported devices here. An eSIM activation kit will be provided upon request. Within the activation kit, you will find an activation card which contains a QR code needed for the set-up.
Hotlink Online Store
Select eSIM as your sim type during plan sign-up at Hotlink Online Store. You will then receive an email with the eSIM activation steps. Follow the steps to activate your eSIM on your device.
Yes, you can convert your physical SIM to an eSIM via the Hotlink app. Before you start, ensure your device is eSIM compatible and your line is active (not suspended or barred).
Follow these steps in the Hotlink app:
Go to ‘myHotlink’ and select ‘eSIM Manager’.
Follow the on-screen guide, confirm your email address, and tap on ‘Convert to eSIM’.
