Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Frequently Asked Questions

Hotlink Prepaid Spend & Win with Hotlink Rewards Campaign – FAQs

  • The Hotlink Prepaid - Spend and Win with Hotlink Rewards campaign is a loyalty and rewards program for Hotlink Prepaid customers. All eligible Hotlink Prepaid customers will stand a chance to win prizes via the Hotlink app.

  • The campaign period is from 26th March 2022 to 7th May 2022.

  • Winners will be selected at random in 2 batches and prizes are as per table below.

     

    Campaign Prizes

    Participation Period

    26th March to 16th April

    Participation Period

    17th April to 7th May

    Number of Winners Number of Winners
    Samsung 65” Ultra HD 4K Smart TV 4 4
    Apple iPad Pro 12.9 inch 5 5
    Shopee vouchers worth RM 1,000 4 4
    Zalora vouchers worth RM 1,000 3 3
    Petronas vouchers worth RM 500 3 3
    Grab vouchers worth RM 200 3 3

    Total number of prizes to be won throughout duration campaign as per table below

    Campaign Prizes

    Total number of winners

    Samsung 65” Ultra HD 4K Smart TV 8
    Apple iPad Pro 12.9 inch 10

    Shopee vouchers worth RM 1,000

    8
    Zalora vouchers worth RM 1,000 6
    Petronas vouchers worth RM 500 6
    Grab vouchers worth RM 200 6
    1. All active Hotlink Prepaid customers who are 18 years old and above (excluding Hotlink Tourist SIM Plan and Hotlink Postpaid plans subscribers) are eligible to participate.
    2. Eligible participants must use the same Hotlink Prepaid number that participated in the campaign and maintain an active Hotlink Prepaid account. The Hotlink account must not be suspended or terminated for any reason whatsoever during the campaign period until the selection of winners is finalized and prizes are delivered.
    3. The following group of persons shall not be eligible to participate in this campaign-
      1. Permanent or contract employees of Maxis/Hotlink (including its associated or related companies) and their immediate family members (children, parents, brothers and sisters, including spouses); or
      2. Representatives, dealers, employees and/or agents of Maxis/Hotlink and their immediate family members (children, parents, brothers, and sisters, including spouses)
    1. Log in to Hotlink app and go to “Rewards” tab.
    2. Under the “e-Voucher” category, select and purchase your preferred e-Voucher(s).
    3. Each successful e-Voucher purchased is counted as one (1) entry to stand a chance to win a prize.
    4. Each successful purchase of e-Voucher priced RM 5 and above, you will get two (2) entries to stand a chance to win a prize. You can purchase 1 or more e-Vouchers within the campaign period.
    5. No minimum purchase of e-Voucher or promo code is required for this campaign.
    6. Any entry received by our system after 7th May 2022 will be disqualified and considered null and void.
    7. Any prize won is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.
  • Prizes will be assigned at random to winners.

  • Each winner is eligible to win one (1) prize only throughout the campaign period. You may participate unlimited number of times within the campaign period, to increase your chances of winning a prize.

  • All Hotlink e-voucher purchases are non-refundable. This campaign terms & conditions states that participants of this campaign are also bound by Hotlink e-Voucher terms and conditions. You may read more at https://www.hotlink.com.my/en/terms-conditions/hotlink/prepaid/rewards-promotions/hotlink-e-voucher/.

Winner Announcement & Prize Fulfillment

  • Selected winners will be contacted by a Hotlink representative or partner assigned by Hotlink within 21 working days after campaign ends and he/she is deemed as winner if he/ she is able to answer the question correctly. Prizes will be delivered to winners upon confirmation of required details:

     

    Samsung and Apple Prizes:

    • The winner's full name and Identity Card (NRIC) number or passport;
    • Hotlink Prepaid number that participated in the campaign; and
    • Full delivery address.

     

    Cash Voucher Prizes:

    • The winner's full name and Identity Card (NRIC) number or passport;
    • Hotlink Prepaid number that participated in the campaign; and
    • Valid e-mail address for voucher codes and redemption steps to be emailed to winner.

    In the event winner is unable to provide a valid e-mail address, the next eligible participant in sequence will be shortlisted and contacted.

Need to get in touch with us?

Contact Hotlink Customer Service