Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) - Postpaid Merchandise Promotion

Version [8th December 2025] 
    1. This Offer: A complimentary Jisulife Handheld Fan Ultra1 (FA55) (“Merchandise”) when you sign up for the Participating Postpaid Plan(s), subject to the fulfilment of the following:
      1. When you subscribe to any of the Participating Postpaid Plan(s), an upfront payment amounting to the Merchandise Price (as defined below) is required. Starting from your second month, you will receive a RM30 bill rebate each month for six (6) consecutive months (“Rebate Period”). The rebate will be automatically credited to your Postpaid account during this period.
    2. You: Person(s) signing for the Participating Postpaid Plan(s).
    3. Offer Period: Effective 8th December 2025 until 31st January 2026 (both dates inclusive) or such other period as may be determined by us.
    4. Participating Postpaid Plan(s): The Offer is exclusively for the following plans:
      1. Hotlink Postpaid Plans: Hotlink Postpaid 60 or 70, which applicable terms and conditions are at https://www.hotlink.com.my/en/terms-conditions/products/postpaid/sstc/.
      2. Maxis Postpaid Plans: Maxis Postpaid 79, which applicable terms and conditions are at https://www.maxis.com.my/en/terms-conditions/products-services/mobile/postpaid-plan.
      Note that the Participating Postpaid Plan(s) are subject to change from time to time.
    5. Merchandise: For the purpose of this SSTC, refers to the Merchandise that you are eligible to receive from us under the respective Participating Postpaid Plan(s).
    6. Merchandise Price: The Merchandise Price is RM180. Charges exclude applicable taxes.
    7. Unless specified, capitalised terms herein have the same meaning as defined in the GTC.
    8. We are entitled at our discretion without liability, from time to time, to vary, add to, remove or otherwise amend these terms and conditions or any part thereof and/or withdraw or cancel this Offer without any prior notice. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded.
    9. This Offer is not valid in conjunction with other on-going offers, discounts, net-price products, rebates or privileges, unless otherwise allowed by Maxis.
    10. Our decisions in any matter in relation to this Offer shall be final and conclusive and any request for appeal or review will not be entertained.
    11. All charges and prices stated are exclusive of all applicable taxes. Any applicable taxes shall be charged and added to the bills issued to you.
    12. In the event of any conflict or inconsistency between this SSTC and the GTC, the SSTC shall prevail over the GTC to the extent of such conflict or inconsistency.
    13. If any provision in these terms and conditions is held to be invalid, illegal and unenforceable under any applicable law or court of law or by any reasons whatsoever, the legality and enforceability of the remaining provisions shall not be affected or impaired in any way and such invalid, illegal or unenforceable provision shall be deemed deleted.
    1. The eligibility to this Offer is subject to the following criteria:
      1. A new principal line must be registered in your name, and you must maintain an active account under any of the Participating Postpaid Plans. For clarity, active means you are able to make and return calls.
      2. This offer is available exclusively through selected Maxis Centres, Maxis Exclusive Partners, and other authorized stores designated by Maxis. Purchases made through other non-authorized sales channels will not be eligible for this Offer. For further details, please refer to Appendix 1, which includes the complete list of selected stores. Please note that this list may be updated from time to time.
      3. You are not eligible for this Offer if you: (a) have any outstanding payments with us; or (b) are a commercial user and/or bulk subscriber.
      4. Notwithstanding the above, Maxis reserves the right to change the eligibility criteria for this Offer from time to time.
    1. The Rebate will be reflected in your Bill during the Rebate Period as provided in Clause 1(a).
    2. You shall NOT during the Rebate Period:
      1. terminate your Participating Postpaid Plan(s);
      2. suspend your Participating Postpaid Plan(s);
      3. downgrade your Participating Postpaid Plan(s);
      4. have your Postpaid account terminated for non-payment of monthly Bills;
      5. change or transfer ownership of your Participating Postpaid Plan(s) to another person;
      6. convert your Participating Postpaid Plan(s) to any Hotlink prepaid rate plan; and/or
      7. sign-up for a new device contract.
    3. If you terminate your Participating Postpaid Plan after its activation date, or if any of the events in Clause 16 above occurs during the Rebate Period, you will no longer be entitled to the Rebate and the Rebate will be forfeited/cancelled from your Participating Postpaid Plan(s), with immediate effect.
    4. Maxis reserves the right to terminate the Services under this Offer in the instance you suspend the Services under this Offer for any period exceeding three (3) consecutive months.
    5. Subject to our GTC, a principal line holder may at any time terminate the Plan(s) as follows:
      1. by calling our customer care line at 1-800-82-1123 or dial 123 from your mobile;
      2. by walking into our Maxis Centres listed on www.maxis.com.my; or
      3. by writing in to customercare@maxis.com.my.
    1. In the event your Port request to us is still pending from the DNO, and you wish to subscribe to the Participating Postpaid Plan(s) before successful Porting of your Mobile Number to Hotlink/Maxis, you confirm, agree and understand that:
      1. the mobile number provided by us will be attached to the Merchandise purchased under this Plan (“Interim Mobile Number”) with a SIM Card or eSIM (“Hotlink/Maxis’ SIM Card or Hotlink/Maxis’ eSIM”), as the case maybe;
      2. the Plan shall be effective and commence on the date of registration for the Plan and not on the date of which your Port request is successful; and
      3. you shall make and continue to make payment for the Charges associated to the Plan (including the Charges for the Device purchased) from the date of registration of the Plan regardless of whether your Port request to Maxis is successful.
    2. In the event your Port request is successful within thirty (30) days from the date of registration of the Plan, you confirm and agree that:
      1. we will swap or switch the Interim Mobile Number to your Mobile Number provided by the Donor (“Your Mobile Number”) at our end. In this case, Service to the Interim Mobile Number will be deactivated. You must make request to us separately if you wish to retain the Interim Mobile Number which such request is subject to registration on any Maxis’ mobile plan and strictly subject to availability; and
      2. we will notify you of the successful Port-in and Service of Your Mobile Number will be available on the Hotlink/Maxis’ SIM Card or Hotlink/Maxis’ eSIM and you may discard your previous SIM provided by the DNO.
    3. In the event your Port request is not successful after thirty (30) days from the date of registration of the Plan or where your Port request failed, is rejected by the DNO or unsuccessful, for whatsoever reasons, you confirm and agree that:
      1. we shall not be liable or responsible to you or any third party for any loss or damage whether direct, indirect, special or consequential, or for loss of business, revenue or profits or of any nature suffered by you, or any other person, or any injury caused to or suffered by a person or damage to property;
      2. the Interim Mobile Number shall automatically become your new Hotlink/Maxis Mobile Number line without notice from us;
      3. you shall remain responsible and liable for the Charges (including the Charges for the merchandise purchased) associated with the Plan; and
      4. if you decide to terminate the Plan, you shall responsible for the termination charges as set out in clause 22 above.
    4. For the avoidance of doubt, should this section applies to you, clause 12 of the GTC (save for clause 12.8) shall be applicable to you.
    1. We will not be responsible for replacing your Merchandise or any part thereof that is lost, stolen, damaged or defective. You shall be responsible for the repair and maintenance of your Merchandise. Should a defect or fault fall within the ambit of manufacturer’s warranty, repairs shall be subject to the applicable warranty issued by the Merchandise manufacturer. You accept and acknowledge that the Merchandise is subject to the merchandise manufacturer’s standard warranty and we shall not be responsible and/or liable for any Merchandise purchased from us and/or for any loss and/or damage whatsoever suffered by you and/or any other party.
    1. The Offer cannot be exchanged for cash and the Merchandise is not returnable upon acceptance of this SSTC.

Appendix 1: Store Name

  • Store Type Store Name
    MAXIS CENTRE MAXIS CENTRE SUNWAY PYRAMID
    MAXIS CENTRE MAXIS CENTRE KLCC
    MAXIS CENTRE MAXIS CENTRE MIDVALLEY GARDENS
    MAXIS CENTRE MAXIS CENTRE AEON SEREMBAN 2
    MAXIS CENTRE MAXIS CENTRE KLANG
    MAXIS CENTRE MAXIS CENTRE SEREMBAN
    MAXIS CENTRE MAXIS CENTRE EKOCHERAS
    MAXIS CENTRE MAXIS CENTRE I-CITY MALL
    MAXIS CENTRE MAXIS CENTRE IPC
    MAXIS CENTRE MAXIS CENTRE SUNWAY VELOCITY
    MAXIS CENTRE MAXIS CENTRE ALAMANDA
    MAXIS CENTRE MAXIS CENTRE AEON SHAH ALAM
    MAXIS CENTRE MAXIS CENTRE 1UTAMA
    MAXIS CENTRE MAXIS CENTRE SELAYANG
    MAXIS CENTRE MAXIS CENTRE THE EXCHANGE TRX
    MAXIS CENTRE MAXIS CENTRE METRO KAJANG
    MAXIS CENTRE MAXIS CENTRE NU SENTRAL
    MAXIS CENTRE MAXIS CENTRE QUAYSIDE
    MAXIS CENTRE MAXIS CENTRE AMPANG POINT
    MAXIS CENTRE MAXIS CENTRE MIDVALLEY (KIOSK)
    MAXIS CENTRE MAXIS CENTRE - KLIA 2
    MAXIS CENTRE MAXIS CENTRE SEBERANG JAYA - PENANG
    MAXIS CENTRE MAXIS CENTRE SUNWAY CARNIVAL
    MAXIS CENTRE MAXIS CENTRE QUEENSBAY
    MAXIS CENTRE MAXIS CENTRE TAIPING
    MAXIS CENTRE MAXIS CENTRE BUKIT MERTAJAM
    MAXIS CENTRE MAXIS CENTRE IPOH
    MAXIS CENTRE MAXIS CENTRE ALL SEASONS PLACE
    MAXIS CENTRE MAXIS CENTRE AMAN CENTRAL
    MAXIS CENTRE MAXIS CENTRE AEON SERI MANJUNG
    MAXIS CENTRE MAXIS CENTRE AEON KINTA CITY
    MAXIS CENTRE MAXIS CENTRE SUNGAI PETANI
    MAXIS CENTRE MAXIS CENTRE LANGKAWI - KEDAH
    MAXIS CENTRE MAXIS CENTRE LANGKAWI INTERNATIONAL AIRPORT (LIA)
    MAXIS CENTRE MAXIS CENTRE PENANG INTERNATIONAL AIRPORT (PIA)
    MAXIS CENTRE MAXIS CENTRE TAMAN MOLEK
    MAXIS CENTRE MAXIS CENTRE JB-1 CENTRE DANGA BAY
    MAXIS CENTRE MAXIS CENTRE AEON TEBRAU CITY
    MAXIS CENTRE MAXIS CENTRE MAHKOTA PARADE
    MAXIS CENTRE MAXIS CENTRE PARADIGM MALL JOHOR BAHRU
    MAXIS CENTRE MAXIS CENTRE BATU PAHAT MALL
    MAXIS CENTRE MAXIS CENTRE SUNWAY BIG BOX
    MAXIS CENTRE MAXIS CENTRE AEON TAMAN UNIVERSITI
    MAXIS EXCLUSIVE PARTNERS (MEPS) SHINING TELECOMMUNICATION SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) SUPERIOR MOBILE SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) WH TOP SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) ASIATEL TECHNOLOGY SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) STEVEN TELE-WORLD CENTRE SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) BERVIN MANAGEMENT SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) INFINITE CONCEPT MOBILE SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) TOP UP MOBILE SDN. BHD.
    MAXIS EXCLUSIVE PARTNERS (MEPS) ALPINE HOPE DISTRIBUTION SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) GREAT CELLULAR NETLINE PLT
    MAXIS EXCLUSIVE PARTNERS (MEPS) INFINITY BEYOND SDN. BHD.
    MAXIS EXCLUSIVE PARTNERS (MEPS) YEWNIC MOBILE
    MAXIS EXCLUSIVE PARTNERS (MEPS) JAYDEN LIM MOBILE
    MAXIS EXCLUSIVE PARTNERS (MEPS) WORLD TELE COM MARKETING
    MAXIS EXCLUSIVE PARTNERS (MEPS) MOBLINK (M) SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) EH MEGA SDN BHD
    MAXIS EXCLUSIVE PARTNERS (MEPS) SH TELECOMMUNICATION PLT
    MAXIS EXCLUSIVE PARTNERS (MEPS) RIA COMMUNICATION ENTERPRISE
    MAXIS EXCLUSIVE PARTNERS (MEPS) PRIM ECOM SOLUTIONS
    MAXIS EXCLUSIVE PARTNERS (MEPS) XIAN FENG MOBILE ENTERPRISE
    OTHERS AUTHORIZED STORES WF TELECOMMUNICATION
    OTHERS AUTHORIZED STORES LONGWIN SP TRADING
    OTHERS AUTHORIZED STORES JW ONE SDN. BHD.
    OTHERS AUTHORIZED STORES NHC 82 TELECOMMUNICATION
    OTHERS AUTHORIZED STORES ONE CONNECTED DEVICE
    OTHERS AUTHORIZED STORES OTW MOBILE TELECOMMUNICATION
    OTHERS AUTHORIZED STORES OBK NATURAL ENTERPRISE
    OTHERS AUTHORIZED STORES NORTHERN CELL ENTERPRISE
    OTHERS AUTHORIZED STORES SM PHONE SHOP
    OTHERS AUTHORIZED STORES ECONCEPT MOBILE TRADING
    OTHERS AUTHORIZED STORES SEREMBAN ONE O ONE COM. SDN. BHD.
    OTHERS AUTHORIZED STORES YH MEGA ENTERPRISE
    OTHERS AUTHORIZED STORES LON WORLD ENTERPRISE
    OTHERS AUTHORIZED STORES 101 BUSINESS SOLUTION SDN BHD
    OTHERS AUTHORIZED STORES ONE GADGET HUB
    OTHERS AUTHORIZED STORES MY EIGHTY EIGHT VENTURE
    OTHERS AUTHORIZED STORES YNS MEGA ENTERPRISE
    OTHERS AUTHORIZED STORES YTY NETWORK SDN BHD
    OTHERS AUTHORIZED STORES QR MOBILE NETWORK
    OTHERS AUTHORIZED STORES SS ONE COMMUNICATION
    OTHERS AUTHORIZED STORES PHONE SOLUTION TRADING
    OTHERS AUTHORIZED STORES TREND WORLD
    OTHERS AUTHORIZED STORES NEPTUNE MOBILE TELESHOP
    OTHERS AUTHORIZED STORES IERAN JAYA ENTERPRISE
    OTHERS AUTHORIZED STORES JAAI ENTERPRISE
    OTHERS AUTHORIZED STORES TWENTY EIGHT SALES AND SUPPLY
    OTHERS AUTHORIZED STORES ANSON TELESONIC
    OTHERS AUTHORIZED STORES DENLY TELECOMMUNICATION SDN. BHD.
    OTHERS AUTHORIZED STORES YEAH GADGET SOLUTION
    OTHERS AUTHORIZED STORES GEMILANG CELLULAR NETWORK SDN. BHD.
    OTHERS AUTHORIZED STORES JAYDEN LIM MOBILE
    OTHERS AUTHORIZED STORES TRIPLE EIGHT ENTERPRISE
    OTHERS AUTHORIZED STORES JST TECHNOLOGY
    OTHERS AUTHORIZED STORES ZHI YANG TELECOMMUNICATION
    OTHERS AUTHORIZED STORES TWINS CITY TELECOMMUNICATION
    OTHERS AUTHORIZED STORES SME PRO NETWORK
    OTHERS AUTHORIZED STORES AK NETWORK
    OTHERS AUTHORIZED STORES TABCOM SDN BHD
    OTHERS AUTHORIZED STORES NINETY NINE MOBILE
    OTHERS AUTHORIZED STORES GREAT CELLULAR NETLINE PLT
    OTHERS AUTHORIZED STORES INNOVATEX COMMUNICATION SDN.BHD
    OTHERS AUTHORIZED STORES YEWNIC MOBILE
    OTHERS AUTHORIZED STORES KL ORIGINAL SHOP
    OTHERS AUTHORIZED STORES SUCCESS MOBILE GADGETS
    OTHERS AUTHORIZED STORES VSP COMMUNICATION & SERVICE
    OTHERS AUTHORIZED STORES CP TELELINK COMMUNICATIONS