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Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Maxis 30th Anniversary Blind Box

Version [13 August 2025]

Program Overview

Celebrate Maxis’ 30th Anniversary with exclusive Blind Boxes! From 8 August 2025 to 4 September 2025, eligible customers can redeem a limited-edition Blind Box Mini Plushie Keychain by completing qualifying transactions. Stocks are limited and vary by Maxis Centre location.

Hotlink Online Store Redemption

  • To participate, customers must:

    1. Complete a Qualifying Transaction:
      • For Blind Box Mini Plushie Keychain:
        • purchase a device on any device contract at Hotlink Online Store
    1. Validity: 8 August 2025 – 4 September 2025.
    2. Redemption:
      • Delivery orders: Your Blind Box will arrive with your device.
      • Self-collection: Redeem ONLY at the store you have selected to pick up your device.
    3. No Returns/Exchanges:
      • Blind Boxes are final; contents cannot be swapped or refunded.
    4. General:
      • Maxis reserves the right to amend/terminate the promotion without prior notice.

Maxis Centre Redemption

  • To participate, customers must:

    1. Download the Voucher:
      • Obtain ONE (1) voucher via Hotlink App Rewards during the promo period.
    2. Complete a Qualifying Transaction:
      • For Blind Box Mini Plushie Keychain:
        • Purchase a device on any device contract, or
        • Subscribe to Hotlink Postpaid plans (HP60, HP70).
    3. Redeem In-Person:
      1. Visit Maxis Centre KLCC or 68 other Maxis Centres as listed within specific vouchers in the Hotlink app.
      2. Present the unused voucher (do NOT click “Use Deal Now” before redemption).
      3. Each MSISDN is only entitled to ONE (1) Blind Box redemption
    1. Download Voucher:
      • Access Hotlink App Rewards and download your voucher.
    2. Complete Transaction:
      • Visit a participating Maxis Centre with your voucher and purchase a qualifying plan/device
    3. Redeem Blind Box:
      • Present the voucher via Hotlink App and collect your Blind Box (subject to stock availability).
    1. Validity: 8 August 2025 – 4 September 2025.
    2. Redemption Locations:
      • Limited to 69 Maxis Centres listed in the Hotlink App
      • Stocks vary per centre; redemption stops once inventory is depleted.
      • Redemption is only allowed at same Maxis Centre where purchase of qualifying plan/device has taken place. Redemption from other Maxis Centres is strictly prohibited.
    3. Voucher Usage:
      • 1 voucher = 1 Blind Box.
      • Unredeemed vouchers expire on 4 September 2025; no extensions/cash alternatives
    4. No Returns/Exchanges:
      • Blind Boxes are final; contents cannot be swapped or refunded.
    5. General:
      • Maxis reserves the right to amend/terminate the promotion without prior notice.