Terms & Conditions

Service Specific Terms & Conditions –HotlinkMU Malaysia Day 2026 Promotion (“SSTC”)

Version 10 September 2026

    1. Promotion: HotlinkMU Malaysia Day 2026 Promotion.
    2. Service(s): Hotlink Prepaid
    3. You: All Hotlink Prepaid subscribers who are eligible to participate in this Promotion.
    4. Promotion Period: Effective from 10 September 2026 until 18 September 2026 (both dates inclusive) or full redemption of Benefit as determined by Maxis, whichever is earlier.
    5. Benefit: Free 63GB of mobile data.
    6. Participating Deal(s): All HotlinkMU MALAYSIA63 promotion passes. For clarity, other HotlinkMU passes including, hourly pass, 5-day pass, 7-day pass, 30-day pass and 60-day pass are not applicable under this Promotion.
    7. The Promotion and your use of the Service(s) are subject to the General Terms & Conditions (“GTC”) at https://www.hotlink.com.my/en/terms-conditions/hotlink/general/, this Service Specific Terms & Conditions – HotlinkMU Malaysia Day 2026 Promotion (“SSTC”), Summary Terms and Conditions (“STC”) at https://www.hotlink.com.my/en/terms-conditions/products/postpaid/general/, Maxis Fair Usage Policy (“FUP”) accessible at www.maxis.com.my/FUP and any other applicable terms and conditions, all available at https://www.hotlink.com.my/en/terms-conditions/hotlink/.
    8. Further, the subscription to and the use of the Service(s) are subject to all applicable registration, identification, and verification requirements prescribed by applicable laws and regulations from time to time.  The Service(s) are also subject to the applicable Service Specific Terms & Conditions of the Services governing the Service(s) subscribed by you, which are available at https://www.hotlink.com.my/en/terms-conditions/products/prepaid/ (“Subscribed Services SSTC”).
    9. By participating in the Promotion in accordance with Clause 18 below and/or accepting the Benefit, you declare that you have read, understood and agree to the applicable terms and conditions under this SSTC and Maxis Group Privacy Notice at https://www.maxis.com.my/en/privacy-notice/ (“MGPN”), and consent to the processing of the personal data shared by you including sensitive personal data in accordance with MGPN. If you do not agree to these terms or do not wish to participate in the Promotion, you should not participate in the Promotion or accept the Benefit.   If, after participating in the Promotion, you subsequently withdraw your consent to the processing of your personal data, we may not be able to perform the actions required to fulfil the purposes for which your personal data is processed, as described in the MGPN, or you may no longer be able to participate in the Promotion or make use of the Benefit. After you choose to withdraw your consent, we may nevertheless continue to process your personal data to the extent required or otherwise permitted under applicable laws and regulations.
    10. Any failure to comply with applicable terms and conditions under this SSTC shall result in disqualification from the Promotion.
    11. Capitalised terms herein have the same meaning as defined in the GTC.
    12. Any conflict or inconsistency between:
      1. this SSTC, the GTC and STC, shall be construed in the following order of precedence: (a) this SSTC; (b) GTC; and (c) STC; and
      2. this SSTC and the Subscribed Services SSTC, this SSTC shall take precedence only in respect of the Promotion.
    13. We reserve the right, without liability to you, to vary, add to, remove, or otherwise amend the terms and conditions of this SSTC or the manner in which the Promotion is conducted, or to discontinue, interrupt, bar, suspend, restrict or terminate the Promotion (whether in whole or in part), at any time as we deem fit, with or without prior notice to you. Where reasonably practicable, we will give you reasonable advance notice of any such variation, addition or amendment in such manner as we consider reasonable and appropriate and all previous versions of our user guides, leaflets or other materials relating to the Promotion will be superseded.  Where prior notice is required under applicable laws, regulations, codes or guidelines, we will provide you with not less than fifteen (15) Working Days' prior written notice, or such other period as may be required or permitted under such applicable laws, regulations, codes or guidelines. The prevailing terms and conditions of this SSTC and the Promotion will be updated on our official website from time to time, whereby the updated terms and conditions will apply and supersede all previous versions. Unless otherwise specified in the notice, any variation, addition or amendment will take effect on the date specified in the notice or, where no date is specified, on the date it is published on our official website (“Effective Date”). You are responsible for checking our official website from time to time for the latest version of this SSTC. Your continued use of the Service(s) and the Benefit after the Effective Date will constitute unconditional acceptance by you of any such variation, addition or amendment and you will be bound by the same. If you do not accept such variation, addition or amendment, you may terminate your participation in the Promotion and/or cease using the Benefit by giving us notice within twenty-eight (28) days from the date of the notice of such variation, addition or amendment, or, where no notice is given, from the Effective Date, failing which you will be deemed to have accepted the variation, addition or amendment.
    1. The Promotion is open to all new or existing Maxis prepaid customer who: 
      1. purchases any of the Participating Deal(s) during the Promotion Period; 
      2. is a resident in Malaysia; and 
      3. is at least twelve (12) years old with a valid National Identity Registration Card (“NRIC”). Participation in this Promotion by an individual between the ages of twelve (12) and seventeen (17) (“Minor”) shall be carried out by a parent or guardian in accordance with applicable laws and regulations. In the event the parent or guardian of the Minor (“Parent” or “Guardian”, as applicable) permits the Minor to participate in this Promotion, such Parent or Guardian acknowledges and agrees to be bound by the terms and conditions contained herein. 
    2. You may be requested to provide proof of eligibility and suitability requirements as stipulated under this SSTC and as determined by Maxis.
    3. Notwithstanding the above, your eligibility to participate in the Promotion and Maxis giving out of the Benefit are subject to our absolute discretion.
    1. You are responsible for payment of all Charges associated with the Service(s) and Participating Deal(s) you signed up for during and after the Promotion Period. 
    1. To participate in the Promotion and be eligible for the Benefit, you are required to purchase any of the Participating Deal(s) during the Promotion Period via Hotlink mobile app or by dialing *100#.
    1. Subject to the fulfilment of the terms and conditions of this Promotion and successful purchase of any of the Participating Deal(s), you will be eligible to enjoy the Benefit.
    2. The Benefit is given on a first come, first serve basis and is subject to FUP.
    3. The Benefit will be added to your current Internet Pass. The Benefit can be used all day within the validity period which varies based on the Internet Pass which you subscribed to. 
    4. The Benefit can be used for streaming and download purposes only.
    1. This Promotion is provided on an "AS IS" basis without any representations or warranties of any kind whether express or implied. Maxis, its related and affiliated corporations disclaim and exclude all warranties relating to or in connection with the Promotion including warranties of merchantability, fitness for purpose, security and accuracy. 
    2. The Benefit, including any unused or unutilized portion thereof, is non-transferable, and may not be exchanged, redeemed, or substituted for cash, credit or any other item, benefit or consideration. Any unused, unutilized, or unredeemed portion of the Benefit shall not be encashable, returnable or refundable under any circumstances.
    3. Maxis’ decision on the selection of participants who are eligible and entitled to the Benefit shall be final and conclusive and Maxis shall entertain no correspondence, complaint, or appeal at any time during or after the Promotion Period. 
    4. To the fullest extent permitted by applicable laws, Maxis, its related and affiliated corporations, sponsors, agencies and representatives shall not be liable to you or to anyone else for any indirect, special, exemplary, or consequential damages, or any loss of profits, revenue, data, business, or anticipated savings, whether in contract, tort or otherwise, arising out of or in connection with the Promotion, and your participation in the Promotion.
    5. Maxis reserves the right, in its sole discretion, without prior notice, to disqualify any participant whom it determines or suspect to have tampered with or attempted to tamper with the operation of this Promotion or to have breached or otherwise failed to comply with any of the terms and conditions of this SSTC. 
    6. We reserve the rights at any time without being liable to you or any third party to interrupt, bar, suspend, restrict the Promotion and/or Service(s) for such time as we see fit or terminate, or discontinue the Promotion and/or Service(s) if, in our sole view, we determine that your usage:
      1. is excessive or places unusual burdens on the network;
      2. is for unlawful activities or for suspected fraudulent activities;
      3. is not in accordance with FUP; and/or
      4. is for commercial/non-personal purposes.