Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

As directed by MCMC, person-to-person SMS with URL link will be blocked effective 2 May 2023.

SMS with URL link will be blocked effective 2 May 2023.

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Important Update: Changes to General Terms and Conditions of Services(s) – Hotlink Consumer. Learn More.

Hotlink Consumer: Terms & Conditions Updated. Learn More.

Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Caller Ringtones Services

Version [14 December 2015]

    1. The Service: The Caller Ringtone (CRT) Service. The Service is a platform that allows you to replace and personalize your existing connecting tone to greet callers. Callers to the CRT customer will be greeted by the selected audio clip in place of the existing connecting tone. The Service is not phone dependent and subject to a monthly service charge and a content download fee applies.
    2. You: Person(s) signing up/subscribing for the Service.
    3. The use of the Service is subject to the General Terms & Conditions (“GTC”), Service Specific Terms & Conditions (“SSTC”), and any other applicable terms and conditions, all at ( or
    4. Capitalised terms herein have the same meaning as defined in the GTC.
    5. Any conflict or inconsistency between this SSTC, the GTC and Summary Terms and Conditions (“STC”), shall be construed in the following order of precedence: (a) SSTC; (b) GTC; and (c) STC.
    6. We reserve the rights without liability, to revise this SSTC, Service and our pricing. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the Service, plan(s) or packages at, including changes to the Agreement. Your continued use of the Service and/or plan(s) or packages (after the Effective Date of any revision/change to the terms and conditions of Services and/or plan(s) or packages) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you may discontinue using the plan(s) and/or the Service, failing which you are assumed to have accepted the changes.
    1. o use, preview, download and/or subscribe for the Service, you will have to be a subscriber of Maxis' postpaid and prepaid (Hotlink) service.
    1. You will be charged monthly for the use of the Service, as well as for purchases of content of the Service; or for prepaid customers, you can opt for a weekly subscription, where the applicable rates stated and published from time to time on our website at or will apply. We reserve the rights to amend the rates at any time. Any amendments in relation to Charges will be effective from the date it is published on our website or such other dates as may be stated by us. Charges displayed do not include all applicable taxes and GST.
    2. You agree that rates applicable for the Service will be dependent on the content and such charge shall be automatically applicable.
    1. We reserve the rights at any time, without being liable to you or any third party, to interrupt, bar, suspend, restrict the Service(s) for such time as we see fit or terminate, discontinue or disconnect the Service(s) if your usage:
    • shows excessive usage or placing unusual burdens on our Network;
    • is for unlawful activities or for suspected fraudulent activities;
    • is not in accordance with the Agreement and/or this SSTC; or
    • is for commercial/non-personal purposes.
    1. Subject to our GTC, you may at any time subscribe or & unsubscribe through self-serve channels via Easy Menu/ UMB or the Music Unlimited website